WHAT LEADS GUESTS TO SATISFACTION AND LOYALTY IN UAE FIVE-STAR HOTELS? AHP ANALYSIS TO SERVICE QUALITY DIMENSIONS von Alzoubi, Haitham M., Vij, Mohit, Vij, Anu, Hanaysha, Jalal Rajeh

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Determining the drivers of sustainable ecotourism destination competitiveness from a supply-side perspective: a case of UNESCO World Heritage Site in Sarawak, Borneo, Malaysia von Thong, Jun Zhou

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Wine tourism and COVID-19: impacts and responses from the perspective of wine route’s wineries von Cerezo-Medina, Alfonso, Peláez-Verdet, Antonio, Gaspar-González, Ana Isabel, Martin-Rojo, Inmaculada Concepción

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Education Effects on Job-Related Constructs Among Frontline Employees in the Hotel Industry von Cimbaljevic, Marija, Demirovic Bajrami, Dunja, Kovacic, Sanja, Blesic, Ivana, Pivac, Tatjana

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THE EFFECT OF RESIDENTS’ PLACE ATTACHMENT ON THEIR ATTITUDE TOWARDS DEVELOPMENT OF RELIGIOUS TOURISM: THE MODERATING EFFECT OF PERSONAL BENEFIT von Rivas, Limber L., Rodríguez, Maribel, Pérez, Leonor M., Frías-Jamilena, Dolores M.

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VISITORS´ EXPERIENCES TOWARDS SUSTEINABILITY CHALLENGES IN ARCHAELOGICAL-HERITAGE SITES: A NETNOGRAPHIC STUDY ON ANCIENT CITY OF KNIDOS, TURKEY von Ozdemir, Meltem Altinay, Topaloglu, Cafer

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A PEEP INTO THE FUTURE THROUGH THE PAST: A BIBLIOMETRIC ANALYSIS ON WOMEN TRAVELERS von Soni, Dr. Gagandeep, Hussain, Sarah, Shekhar, Chandan, Dr. Rachna

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INBOUND MARKETING IN THE HOSPITALITY INDUSTRY: A SYSTEMATIC REVIEW IN THE LAST 12 YEARS von Romero Montero, Andrés, Cely Álvarez, Adriana, Sellers Rubio, Ricardo

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Sustainable Human Resource Management Practices in Achieving Employees’ Sustainable Performance: Evidence in the Hospitality Sector von Chin, Ying Sin, Mohamad, Abang Azlan, Lo, May Chiun

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Unleash the Potential of Mystery, Ghost & Paranormal Tourism through the lens of locals in Kuldhara, Rajasthan, India: A qualitative study von SINGH, KULDEEP, Sharma, Reena, Bagri, S.C.

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Geotourism management for sustainable development of tourism: A bibliometric analysis of the main research areas and domains of knowledge von Hernández-Garrido, Rocío, Orts-Cardador, Jaime, Perez-Calañas, Cinta

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EXPLORING SUSTAINABILITY FACETS OF PRO-POOR TOURISM PROGRAMS IN INDIA von Vinodan, A, Sethumadhavan, Meera, Manalel, Jamaes

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AN AGENCY THEORY APPROACH TO DISINTERMEDIATION IN THE MICE DISTRIBUTION CHANNEL FROM THE PERSPECTIVE OF THE HOTEL INDUSTRY von Rojas, Alberto, Reardon, Emma

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REGIONAL BRANDING OF WESTERN BALKANS THROUGH SUSTAINABLE TOURISM von Cela, Sonila, Hysa, Xhimi, Duman, Teoman, Zenelaj, Besjon

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THE MEDIATING ROLE OF CO-PRODUCTION IN THE RELATIONSHIP BETWEEN INFORMATION TECHNOLOGIES AND SERVICE INNOVATION von Koç, Erdinç, Isgüzar, Seda

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DOES THE TOURIST’S PROFILE MATTER? PERCEPTIONS AND OPINIONS ABOUT THE FIESTA DE LOS PATIOS IN CORDOBA, SPAIN von Solano Sánchez, Miguel Ángel, Arteaga Sánchez, Rocío, Castaño Prieto, Lucía, López-Guzmán, Tomás

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HIERARCHICAL REPRESENTATION STUDY ON PERSONAL MOTIVES OF SUMMER HOLIDAY SEEKERS: THE CASE OF ITALY DURING THE COVID-19 PANDEMIC von Hichy, Zira, Platania, Marco

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AN EMPIRICAL ASSESSMENT OF TOURIST’S RISK PERCEPTION AND ITS IMPACT ON DESTINATION LOYALTY: A STUDY OF KASHMIR VALLEY von Rather, Ab Hamid, Najar, Ashaq Hussain

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TOURIST BUYING INTENTIONS TOWARDS LOCAL FOOD: ANALYSING THE MODERATING IMPACT OF FOOD NEOPHOBIA von Chamoli, Abhay, Rana, Vinay, Chopra, Gaurav

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THE IMPACT OF HOTEL RESPONSES TO ONLINE NEGATIVE REVIEWS ON CONSUMERS' PURCHASE INTENTION von Kumar, Jeetesh, Maidullah, Sana

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