Services marketing integrating customer focus across the firm von Wilson, Alan M., Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-

Services marketing integrating customer focus across the firm von Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-, Mende, Martin

UBR01

Services marketing integrating customer focus across the firm von Wilson, Alan M., Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-

UBT01

Services marketing integrating customer focus across the firm von Wilson, Alan M., Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-

Inhaltsverzeichnis

Services marketing integrating customer focus across the firm von Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-

Inhaltsverzeichnis

Services marketing integrating customer focus across the firm von Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-, Mende, Martin

Inhaltsverzeichnis

Services marketing integrating customer focus across the firm von Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1958-

Inhaltsverzeichnis
Inhaltsverzeichnis

Services marketing integrating customer focus across the firm von Zeithaml, Valarie A., Bitner, Mary J., Gremler, Dwayne D. 1958-

Inhaltsverzeichnis